Job Listing: Insurance Customer Service/Administrative Assistant

Position:
Location: Manhattan, New York

A busy, dynamic Midtown Company, with a very active insurance division, is searching for an Administrative Assistant with insurance broker experience.  This candidate will report to the Principal, and assist with all aspects of Health Insurance, Workers Comp Insurance and Disability Insurance, including proposals, enrollments and renewals.  Candidate should be organized with extreme attention to detail, an excellent communicator and tech savvy.  Proficiency in MS Word, Excel, Outlook and Adobe Acrobat is required.  This is a full-time position, 9-5 M-F, with excellent benefits.  Please include salary requirement with your resume.

 

Responsibilities include but are not limited to:

Workers Comp and Disability Insurance

  • Submit WC and DBL applications for new clients and follow through until completion
  • Frequent communication with both the insured and the carriers
  • Claims administration as needed
  • Maintain and keep track of renewals, notifying insured prior to and upon renewal completion
  • Submit payroll reports
  • Make payments to carriers on behalf of the insured, notifying insured and key internal contacts
  • Respond to any notices from the carriers in a timely manner, always keeping insured informed

Health Insurance

  • Generate proposals for prospective clients
  • Perform Benefits Administrator duties for select clients, including enrollments, terminations and COBRA management
  • Claims administration for select clients, including submissions, appeals and follow up
  • Review and approve monthly invoices for select clients
  • Assist Principal with new group applications
  • Keep track of renewals and inform clients, requesting any required documentation
  • Make sure renewals are processed in a timely manner, notifying client when renewal is complete
  • Submit enrollments and terminations in a timely manner
  • Keep track of Principal’s license renewals

 

Qualifications:

  • 1 to 3 years of related experience
  • Accident and Health and/or Property and Casualty license a plus
  • Must be highly organized with extreme attention to detail and strong follow up skills
  • Process driven, yet able to be resourceful and adaptable
  • Maintain the highest level of professionalism and customer service
  • Strong proficiency in Word, Excel, Outlook and Adobe Acrobat required
  • Able to multi-task and adjust to shifting priorities, demands and timelines
  • Punctuality and flexibility with hours in order to meet deadlines
  • Maintain discretion and confidentiality at all times
  • Effective and strong written and verbal communication skills
  • Able to work with little supervision

 

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