Pavillion History

2014 was a year of innovation, growth and tradition for Pavillion Agency! Pavillion established its first temporary and contract worker division, providing families with last minute, on-call assistance. We enjoyed double digit growth in our placement division, close to triple digit growth in our payroll processing division and welcomed the third generation into our family business. Jack Greenhouse, graduate of the George Washington University, joined Pavillion in early 2014. Jack’s sister, Sophia Greenhouse, also a graduate of the George Washington University, joined Pavillion in late 2014 after her 5 year tenure working at the Council on Foreign Relations. Jack and Sophia look forward to carrying on Pavillion’s legacy and core principals of honesty, transparency, and efficiency.

2012 marks the year that we celebrate our golden anniversary. We couldn’t be prouder! We have grown from a small office into a state of the art personal service staffing center, providing practical and innovative solutions to a wide variety of household staffing challenges. We currently occupy an entire floor including state of the art video conferencing and interview rooms. Our growth and expansion into the largest household staffing agency in the country solidifies our place as The Leader in the Field of Personal Service™. We have also expanded our training facilities, giving our clients the ability to improve the skills of their existing staff rather than replacing valued employees. Our payroll processing and benefits/health insurance services adds to what truly set us apart.

To keep up with our historical growth and several additions to the Pavillion family we found it necessary to acquire more space. We have taken over the entire 4th floor (5k sq ft) of the same building we have called home since 1962 in order to accommodate our staff, and our plans to provide private conference rooms for interviewing, and a state of the art video-conference-interviewing room for both clients and applicants. In addition, we have proudly increased our Cyber Footprint with the launch of our newly redesigned web site. We created an interactive portal where Clients and Applicants can both search our extensive database of positions and candidates and request specific information about candidates and/or positions. A place to keep up to date with the household staffing industry and resources including how to interview or be interviewed, how to find staff or find a position and resources to: Improve staffing, entertain and educate your children, and keep the family safe.

Founded White Glove Training - a unique in-home training program to improve the skills of existing Household Staff. The first of its kind Nationwide!

Established the Pavillion Group LLC Our full service Payroll and Benefits arm. Pavillion Group also partners with top experts in Workmen's Compensation, Labor Law, Executive Travel, Event Planning and more.

Pavillion extends it search capabilities Nationwide and Internationally. We have since made placement in all corners of the U.S. as well as Europe, Hong Kong and the Middle East.

April of 2000 was one of our most exciting years. With our ever-growing success we found it necessary to expand into our present office space. This spacious, more comfortable and well-appointed suite afforded us the opportunity to spread our wings as we significantly increased our staff. We offer our clients a private and luxurious conference room to conduct interviews in a comfortable setting outside of their home. With our warm reception area, our applicants feel welcome and at home.

Over the years Pavillion Agency identified the need to meet the demands of the many dual-career families throughout the United States — families that needed quality childcare in their home at a more affordable cost and thus, the creation of The Nanny Authority. With a highly trained and knowledgeable staff, The Nanny Authority was founded in 1997. Reacting to the rapid success of this new brand, our principals moved swiftly to officially incorporate The Nanny Authority in May of 1998. The results? Successfully helping thousands of growing families throughout the United States ever since.

The single most important concern of our clients is knowing all they can about the background of someone they are about to hire who will care for their family and home. We thoroughly interview all candidates and personally verify thier references. To give you added peace of mind, we perform criminal background checks on all placements. When driving is required, a motor vehicle check is performed as well. A reputable private investigative firm completes these background checks immediately upon our receiving an offer of employment.

Recognizing the importance of technological advancements, Pavillion began its ever evolving and innovative process of automation. From our first single station computer and database to our present day full- function state of the art network, our primary focus continues to be providing the highest level of personal service. With the creation of our first website in 1995, leading to our more advanced and interactive web site of today, we continuously seek out cutting edge technology enabling us to provide the highest level of customer satisfaction.

Because our client’s satisfaction is our utmost concern, we define the first 30 days of a placement as a trial period. Therefore, you are not required to pay our fee until after this trial period is completed. The first 30 days allows you to get to know your new employee and ensure you are both comfortable with one another. Few other agencies offer this compassionate service with such confidence. Pavillion was the first agency in the nation to offer such terms. This is a result of our confidence in the service we provide.

Although it is commonplace now, Pavillion proudly became the first personal service placement firm in the nation to put an end to charging fees to its applicants. As a result of our somewhat radical idea, we attracted an enormous number of applicants. This popularity continues today as we attract the finest and most experienced personal service professionals worldwide.

Recognized nationally as leaders and experts in our field, the media continually call on Pavillion whenever their stories require our expertise in the household staffing industry. Since our national debut in Town & Country magazine (March 1977), we have been interviewed and featured in numerous newspapers, magazines, television and radio programs. We have a complete list of media and excerpts on our media page.

Since 1962, what has remained constant is our dedication to integrity, personalized service and client satisfaction. From the very beginning Pavillion has distinguished itself as an organization with the highest ethical standards and moral values. This is evidenced by the fact that over 90% of our client and applicant base are either repeat customers or personally referred to us. Our reputation is everything. We have set ourselves apart by continuously improving the way we conduct business with innovations unique to our industry.